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Experienced, detail-oriented Administrator and Logistics Co-ordinator, dedicated to cultivating workplace excellence and driving organizational success. I possess extensive expertise in both data analysis and HR administration, coupled with an unwavering dedication to providing exceptional customer service, leveraging emotional intelligence, and fostering robust interpersonal relationships. Alongside my passion for learning I have a strong affinity for teaching, drawing from experience to impart knowledge effectively.
Administration, Calendar Management, Access Database, Advanced level of computer literacy with sound skills in Microsoft Office applications, particularly, Outlook, Word and PowerPoint, Customer and client relation, Detail- oriented, Google Suites, JavaScript ( ES6+ ) , MySQL, Notion, PostgreSQL, QuickBooks, Slack, Strict attention to detail in written communication, Trello, TypeScript
Key Responsibilities: Facilitated effective project management by liaising between management and project teams.
Improved workplace productivity efficiency by 20%, through identifying training needs within the organization by consulting with management and employees to ensure employees receive relevant and tailored training and skills development
Monitored and evaluated the effectiveness of training initiatives
Improved HR Benefits Department efficiency by 20% by maintaining a thorough knowledge of all processes.
Reduced payroll discrepancies by 10% by reconciling timesheet cards and supporting documents in compliance with timekeeping and attendance policies
Reconciled overtime authorities to timecards to ensure that overtime captured is authorized and approved
Capture all leave forms, sick leave notes on SAP
Ensure all timecards are timeously distributed to both employees and management
Managed records for 200 vehicles ensuring accurate registration and ownership documentation.
Enhanced vehicle maintenance efficiency by organizing spreadsheets for repairs on 20000 vehicles.
Streamlined procurement processes by accurately sourcing quotations from service providers.
Ensured timely dispatch and invoicing by managing orders to service providers.
Resolved 85% of service providers’ inquiries and problems promptly enhancing service efficiency.
Increased data accuracy by 12% through daily quality assurance for sign-off.
Maintained accurate records for 300 customer interactions, improving customer service tracking efficiency