Candidate Profile

    Roo5402

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    About

    Dedicated and results-driven customer service professional with extensive experience in sales, customer support, and technical assistance. Adept at handling customer queries, troubleshooting technical issues, and delivering excellent service. Strong communication skills with a proven ability to resolve complex customer concerns efficiently.

    Proficient in

    Customer Service & SupportSales & Client Relationship ManagementTechnical Troubleshooting
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    11 years

    Previous Roles

    3

    Work History

    Customer Service / Technical Support Agent
    Customer Service Agent
    Sales Representative

    Key Responsibilities in Most Recent Role

    Job Title: Customer Service / Technical Support Agent

    11 years
    • Providing high-quality customer service and technical support to international clients.
    • Diagnosing and troubleshooting technical issues related to products and services.
    • Assisting customers with billing inquiries, service upgrades, and general account management.
    • Ensuring first-call resolution and enhancing customer satisfaction.
    • Documenting customer interactions and solutions for future reference.

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