RooCruit Candidate:
Roo5402
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About the Candidate
Dedicated and results-driven customer service professional with extensive experience in sales, customer support, and technical assistance. Adept at handling customer queries, troubleshooting technical issues, and delivering excellent service. Strong communication skills with a proven ability to resolve complex customer concerns efficiently.
Area of Expertise
Customer Service & Support, Sales & Client Relationship Management, Technical Troubleshooting
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
11
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service / Technical Support Agent
Duration: 11
Key Responsibilities: Providing high-quality customer service and technical support to international clients.
Diagnosing and troubleshooting technical issues related to products and services.
Assisting customers with billing inquiries, service upgrades, and general account management.
Ensuring first-call resolution and enhancing customer satisfaction.
Documenting customer interactions and solutions for future reference.
