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Proactive Virtual Assistant with over 2 years of experience in administrative and e-commerce support. Expert in managing communications, scheduling, and document preparation, with a proven track record of enhancing operational efficiency. Successfully coordinated multi-property Airbnb operations, ensuring high guest satisfaction levels. Committed to leveraging strong organisational and technological skills to contribute positively to team objectives in a dynamic environment.
E-commerce Management, Legal Document Drafting, Project Management, Microsoft Office 365, G Suite, Social Media Management, Zendesk, Gorgias, Canva, Loom, Clio, Wrike, Slack, Hubstaff, Shopify, Amazon, Takealot, Email Management, Calendar Management, Adobe, Customer Service
Key Responsibilities: Managed product listings across platforms such as Takealot, Shopify, Amazon, and Makro.
Oversaw invoice management, ensuring accuracy and alignment with product listings.
Conducted comprehensive competitor analyses to implement effective pricing strategies.
Administered platform operations, ensuring seamless functionality while meticulously monitoring inventory levels.