Candidate Profile

    Roo5385

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    About

    As a creative director, I am a multi-skilled marketing and creative operations professional with over 9 years of experience supporting national and international brands through digital marketing, administrative systems, and creative execution. With a calm, structured approach, I provide end-to-end support to business owners and project teams, helping them stay organised, on-brand, and ahead of deadlines. I have worked across the UK and US with companies in finance, property, compliance, and healthcare. My experience spans content creation, campaign strategy, social media, design, project management, and administrative support. I excel at building client trust, taking initiative, and ensuring all creative and operational tasks run smoothly, making me a true partner to the businesses I support. I hold a Bachelor of Technology in Marketing and a National Diploma in Marketing from the University of Johannesburg. My commitment to continuous learning and ability to adapt to rapidly changing sector conditions make me an invaluable asset to any organisation looking to strengthen its market position while maintaining exceptional customer relations.

    Proficient in

    Marketing Campaign ExecutionCustomer Relationship Management (CRM)Digital MarketingSocial Media StrategyContent MarketingMarket ResearchCustomer Satisfaction & RetentionComplaint Handling & ResolutionProject ManagementBudget ManagementService Delivery ManagementContent GenerationEmail Marketing
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    10 years

    Previous Roles

    3

    Work History

    Client Liaison & Project Coordinator
    Creative Partner
    Marketing /Bookings/ Events & Call Centre Manager

    Key Responsibilities in Most Recent Role

    Job Title: Creative Partner

    10 years
    • Provide project coordination, admin support, creative services, and content development to international clients in the UK and US across finance, lettings, retail, compliance, and healthcare.
    • Act as a central team support figure, ensuring seamless communication, project delivery, and brand consistency.
    • Develop and track detailed project timelines; create and manage project plans for campaigns and internal workflows.
    • Coordinate communication between team members and clients; facilitate meetings and track feedback.
    • Draft and manage quotations, project change request documents, and internal briefs.
    • Source and coordinate freelancers, designers, and service providers based on client scope and campaign needs.
    • Manage client inboxes and calendars, including scheduling, reminders, and stakeholder communication.
    • Organise and execute photoshoots, including location bookings, studio and photographer coordination, catering, and logistics.
    • Create and maintain SharePoint and OneDrive structures to ensure clean file management across multiple client accounts.
    • Provide full-spectrum administration including meeting scheduling, year-end gifts, inbox handling, and correspondence.
    • Collaborate closely with the Creative Director on task planning, content development, and design delivery.
    • Design social media posts, email banners, onboarding kits, organisational charts, adverts, and one-pagers.
    • Set up brand kits in Canva and ensure all assets align with each client’s visual identity.
    • Manage design revisions based on client feedback and campaign direction.
    • Draft articles, blogs, and long-form content based on provided messaging and briefs.
    • Support execution of content calendars, writing captions, designing assets, and building visual decks.
    • Edit, publish, and maintain website copy and page updates.
    • Delivering high-level administrative support across international projects, with a strong focus on organisation, communication, and execution.
    • Skilled in inbox and calendar management, meeting scheduling, online filing systems, and handling day-to-day team logistics.
    • Adept at managing documentation, preparing project briefs, coordinating stakeholder communication, and ensuring operations run smoothly across remote environments

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