Candidate Profile

    Roo5373

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    About

    Highly motivated and adaptable professional with extensive experience in customer service, sales, and office administration. Proficient in remote work environments with strong organizational and communication skills. Proven ability to manage appointments, lead teams, and deliver exceptional customer experiences. A fast learner with a commitment to exceeding goals and delivering results

    Proficient in

    Appointment Setting & SchedulingCustomer Service & Client RelationsTeam Leadership & Staff ManagementSales & Marketing (Including Social Media)Administrative SupportCRM Systems (SalesforceGo High LevelVarious Booking systems)Front Desk & Reception ManagementTime Management & OrganizationTraining & Onboarding New Employees
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    3 years

    Previous Roles

    3

    Work History

    Inside Sales Agent
    Reservation Specialist & Leads Conversion Services Representative
    Teacher & Phase Head

    Key Responsibilities in Most Recent Role

    Job Title: Inside Sales Agent

    3 years
    • Manage customer inquiries and appointments for medical spa clients, ensuring smooth scheduling and follow-up.
    • Pitch promotional offers and educate clients on different procedures, improving conversion rates.
    • Appointed Team Leader: Delegate tasks, cover for team members on leave, and assign clients based on workload and expertise.
    • Train and onboard new team members, ensuring they understand systems and customer care protocols.
    • Audit accounts and maintain accurate client records, contributing to streamlined operations and customer satisfaction.

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