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Highly motivated KAM & SaaS consultant with a passion for sales and a proven ability to work independently or collaboratively. Known for persuasive expertise and a relentless drive for success. Skilled in sales, business operations, and building brand recognition to drive growth. Demonstrated ability to lead, take initiative, and expand relationships. A collaborative individual with an entrepreneurial spirit, thriving in fast-paced environments and excelling at planning, execution, and team successes.
Solution Selling, Lead Generation, Customer Needs Analysis
Key Responsibilities: Lead and manage the full sales cycle, from lead generation to contract closure, achieving revenue targets and business growth.
Drive cross-functional collaboration to ensure seamless integration between sales and customer success teams, optimizing the customer experience.
Develop and implement strategic sales initiatives to identify new market opportunities and expand customer base.
Foster strong relationships with key stakeholders, including C-suite executives, to align solutions with business objectives and drive long-term partnerships.
Deliver tailored software solutions that meet client needs, ensuring high levels of customer satisfaction and retention.
Oversee post-sale customer success efforts, ensuring successful onboarding, adoption, and continued engagement.
Monitor key performance indicators (KPIs) for both sales and customer success, leveraging data to drive continuous improvement and increase client retention rates.
Lead contract negotiations, ensuring favorable terms while maintaining strong client relationships.
Coordinate with marketing, operations, and customer success teams to align sales strategies with overall business objectives.
Manage and mentor high-performing sales and customer success teams, fostering professional development and accountability.
Utilize international sales experience to navigate the complexities of selling across diverse cultures and regulatory environments.
Utilize feedback loops from customer success to inform product enhancements and improve overall service offerings.