Candidate Profile

Roo5359

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About

With over 25 years of experience in ICT, SaaS, and cloud solutions, I have consistently driven revenue growth, established high-value, multi-year contracts, and provided innovative solutions that align with my clients’ strategic goals. My expertise in cultivating long-lasting client relationships and tailoring solutions to meet specific business challenges enables me to deliver sustainable value while exceeding performance targets. This role presents an exciting opportunity to leverage my experience in cross-functional engagements and strategic account planning to drive impactful business outcomes.

Proficient in

Strategic PlanningRevenue EnhancementSolution SellingOperational ExcellenceRelationship Building

International

Yes

Availability

Part-time or Full-time

Experience

25 years

Previous Roles

Work History

Enterprise Account Executive

Head – Business Development

Senior Account Manager

Key Responsibilities in Most Recent Role

Job Title: Head – Business Development

25 years

Client Relationship Management: Build and maintain strong, long-term relationships with key clients. Understand the clients’ business needs, objectives, and challenges. Serve as the main point of contact and advocate for clients within the company.
Sales and Revenue Growth: Achieve and exceed sales targets and revenue goals for assigned accounts. Identify and pursue opportunities for upselling and cross-selling ICT products and services to clients. Develop and execute account-specific sales strategies and plans.
Account Strategy and Planning: Develop account plans and strategies that align with both client needs and the company’s business objectives. Collaborate with cross-functional teams (e.g., technical, delivery, and support) to ensure client satisfaction and successful project implementation.
Product and Service Knowledge: Stay up to date with the latest products, services, and industry trends. Educate clients on new offers, upgrades and enhancements that can benefit their organisation.
Contract and Proposal Management: Prepare and present proposals and contracts to clients. Negotiate terms and agreements to ensure mutually beneficial outcomes.
Issue Resolution: Address client concerns and issues promptly and effectively. Coordinate with relevant departments to resolve problems and ensure client satisfaction.
Reporting and Documentation: Maintain accurate records of client interactions, sales activities, and account status. Provide regular reports and updates to management on account performance and sales activities

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