Candidate Profile

    Roo5349

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    About

    My graphic design, marketing and MBA background have given me access to all walks of life and so I can relate to everyone in some way. This has enabled me to create and manage great teams and develop sincere relationships with customers. I can connect and create a sense of belonging.

    Proficient in

    CommunicationsStrategic MarketingNegotiationsIndustry Foresight and Brand Management.
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    25 years

    Previous Roles

    3

    Work History

    Customer Success and Relationship Consultant
    Customer Success Consultant
    National Customer Success Team Manager

    Key Responsibilities in Most Recent Role

    Job Title: Customer Success Consultant

    25 years
    • Set up systems and processes to market and sell to new international customers
    • Export branded products to five continents
    • Meet and exceed sales targets, launched WC on Amazon UK & US June 2024
    • Create and align marketing locally and internationally
    • Write and edit all the content for email campaigns, adverts, website and social media
    • Innovate in-order to find new avenues and expand in the international and local arena
    • Arrange all local events and shows internationally
    • Document a customer success plan and vision for team to follow – succession plan and training
    • Use my business acumen to develop long term strategies
    • Retain and grow current customer accounts from local markets, face to face where possible
    • Run the New Product Develop projects especially into the dog and cat product market

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