My graphic design, marketing and MBA background have given me access to all walks of life and so I can relate to everyone in some way. This has enabled me to create and manage great teams and develop sincere relationships with customers. I can connect and create a sense of belonging.
Area of Expertise
Communications, Strategic Marketing, Negotiations, Industry Foresight and Brand Management.
Experience & Availability
International Experience:
Yes
Availability:
10 or 20 hours a week
Years Experience:
25
Current and Previous Roles:
Relevant Experience
Job Title: Customer Success Consultant
Duration: 25
Key Responsibilities: Set up systems and processes to market and sell to new international customers
Export branded products to five continents
Meet and exceed sales targets, launched WC on Amazon UK & US June 2024
Create and align marketing locally and internationally
Write and edit all the content for email campaigns, adverts, website and social media
Innovate in-order to find new avenues and expand in the international and local arena
Arrange all local events and shows internationally
Document a customer success plan and vision for team to follow – succession plan and training
Use my business acumen to develop long term strategies
Retain and grow current customer accounts from local markets, face to face where possible
Run the New Product Develop projects especially into the dog and cat product market
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