Candidate Profile

Roo5333

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About

Detail-oriented and adaptable administrative professional with extensive experience in personal assistance, human resources, payroll, accounts management, and office administration. Proficient in using systems such as Pastel, QuickBooks, Xero, Sage, Paymaster, Evolve, Tecknowhive, Coupa, HubSpot, Nimble, Apollo, Trello, and Mailchimp to optimise workflows and enhance efficiency. Adept at managing multiple responsibilities, maintaining confidentiality, and fostering strong relationships with clients and colleagues. Experienced in handling disciplinary processes, conducting employee reviews, and delivering comprehensive administrative support. A proactive problem-solver with exceptional organisational, communication, and time management skills, committed to excellence in dynamic and high-pressure environments.

Proficient in

Personal AssistanceHuman ResourcesPayrollAccounts Managementand Office Administration

International

Yes

Availability

Part-time or Full-time

Experience

11 years

Previous Roles

Work History

Administrative Assistant

Human Resources Administrator/ Payroll Administrator/ Accounts Payable Administrator/ Personal Assistant

Personal Assistant

Key Responsibilities in Most Recent Role

Job Title: Personal Assistant

11 years

Developed and implemented marketing strategies to drive customer acquisition and retention.
Managed LinkedIn communications, including crafting personalised messages, sending GIFs, and engaging with new and existing connections.
Designed marketing materials, email templates, and «how-to» guides using Canva, tailored to enhance brand visibility and client engagement.
Created and sent targeted email campaigns through Mailchimp, monitored performance metrics, and updated contact lists.
Conducted in-depth research for clients, supporting new business ideas and strategies with actionable insights.
Performed cold calling to promote and sell HubSpot, fostering client relationships and generating new leads.
Worked on CRM platforms HubSpot, Nimble, and Apollo, managing customer data, tracking communications, and automating workflows.
Utilised Trello to organise tasks, track project progress, and ensure deadlines were met.
Prepared and delivered professional proposals, ensuring accuracy, branding consistency, and timely submission.
Coordinated client bookings and processed invoices using Tecknowhive (NIIT) and Coupa (KPMG), maintaining updated records in the Master Bookings spreadsheet.
Filed and organised documents on SharePoint and Google Drive, ensuring accessibility and secure storage.
Prepared invoices with QuickBooks and Xero, ensuring precise billing and prompt follow-ups.
Scheduled and facilitated internal and client meetings on Teams and Zoom, managing deadlines and tasks with meticulous planning.
Assisted with event marketing, including golf tournaments, using Eventbrite, LinkedIn campaigns, and email marketing.
Maintained a clean and organised Outlook inbox by managing admin emails and filing correspondence.
Collaborated with associates and clients to address queries, resolve issues, and maintain seamless communication.

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