Candidate Profile

    Roo5292

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    About

    Has over 10 years of experience in sales, administration and operations management.

    Proficient in

    Email Handling and ManagementCopywritingProject ManagementCustomer Serviceand Travel management
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    12 years

    Previous Roles

    3

    Work History

    Head of Marketing
    Operations Manager
    Remote Social Media Marketer

    Key Responsibilities in Most Recent Role

    Job Title: Operations Manager

    12 years
    • Team Management: — Lead and manage a diverse team of 8 contract workers and 6 freelancers.
    • Facilitate clear communication, provide guidance, and ensure the efficient allocation of resources.
    • Conduct regular performance reviews and implement training programs to foster professional growth.
    • Strategic and Premium Account Management: — Oversee all strategic and premium accounts, ensuring client satisfaction and delivering customized solutions.
    • Develop and maintain strong client relationships through proactive communication and strategic planning.
    • Monitor account performance, analyze metrics, and implement improvements to optimize results.
    • Project Management: — Manage all website projects from inception to completion, ensuring timely delivery and adherence to client specifications.
    • Coordinate with cross-functional teams to ensure seamless project execution and quality assurance.
    • Utilize project management tools to track progress, manage timelines, and address any challenges that arise.
    • Content and Blog Management: — Supervise all blog writing activities, ensuring content aligns with agency standards and client expectations.
    • Collaborate with writers to generate engaging, SEO-optimized content that drives traffic and engagement.
    • Implement editorial calendars and oversee the publication process to maintain consistent content output.
    • Social Media Strategy: — Create strategic content for various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
    • Develop and execute social media campaigns to enhance brand visibility and engagement.
    • Monitor social media metrics and adjust strategies to improve performance and reach.
    • Training and Development: — Train the business development team on best practice lead generation strategies for LinkedIn.
    • Develop training materials and conduct workshops to ensure the team is equipped with the latest techniques and tools.
    • Provide ongoing support and feedback to enhance the team’s effectiveness in lead generation.

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