Candidate Profile

Roo5287

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About

As a seasoned sales and key account management professional, I bring a unique blend of creativity, strategic acumen, and client-centric focus. With over 15 years of experience in driving revenue growth and fostering lasting relationships, I excel in aligning innovative solutions with client needs. My expertise goes beyond traditional sales; I thrive in client management, where understanding, anticipating, and exceeding client expectations is my strength. I prioritize open communication, trust, and a deep understanding of my clients’ businesses. What sets me apart is my innate creativity. From conceptualizing strategies to executing dynamic marketing campaigns, I infuse creativity into every aspect of my work. I effectively use tools like Monday.com, PipeDrive, and Canva to deliver visually compelling presentations and recommendations.

Proficient in

SalesCustomer Relationship ManagementDigital Marketing

International

Yes

Availability

Part-time or Full-time

Experience

15 years

Previous Roles

Work History

Account Director

HOD - Sales Department

New Business Manager

Key Responsibilities in Most Recent Role

Job Title: Account Director

15 years

Client Management, New Sales, and Upselling: Successfully managed client relationships, ensuring satisfaction and retention.
Identified new sales opportunities and effectively upsold additional services to existing clients.
Led projects from inception to completion, ensuring alignment with client objectives.
Website Design and Development Management: Oversaw the design and development of client websites, ensuring high quality and timely delivery.
Coordinated with design and development teams to create user-friendly and visually appealing websites.
Developing Online Strategies: Conducted in-depth research on client industries and related keywords.
Utilized tools like Keyword Planner, Display Planner, and Google Trends to formulate effective online strategies.
Developed tailored online marketing strategies to enhance client visibility and engagement.
Team Management: Managed team members working on AdWords campaigns, SEO, website development, and design.
Ensured all team deliverables for campaigns were met on a monthly basis.
Provided leadership and guidance to team members to optimize performance and outcomes.
Crisis and Client-Service Management: Handled crisis situations effectively, maintaining client trust and satisfaction with numerous great reviews.
Delivered comprehensive client-service management by addressing client concerns promptly and professionally.
Strategic Planning and Administration: Responsible for creating strategies, conducting research, and providing cost estimates for prospective clients and compiling of these documents.
Performed administrative tasks to support the sales process and enhance efficiency using Pipedrive as CRM System.
Content Creation: Developed compelling content for clients’ online strategies to drive engagement and conversions for Social Media Platforms.
Created Canva designs and copywriting for social media strategies on LinkedIn and Meta/Instagram campaigns.

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