Candidate Profile

Roo5277

Interested in this candidate?

Book a call to discuss hiring

About

I am passionate about customer service and sales as well as a strong believer in 1st call resolution. Over the years I have been exposed to various industries and have learnt how to efficiently resolve client issues or establish them to better enable the sales outcome.

Proficient in

SalesKey Account ManagementCustomer Support

International

Yes

Availability

Part-time or Full-time

Experience

8 years

Previous Roles

Work History

Digital Media Support

Key Account Manager

Technical Client Sales &Services Support

Key Responsibilities in Most Recent Role

Job Title: Key Account Manager

8 years

Generating leads and building a pipeline.
Managing the SLA and regularly engaging with client.
Serve as the link of communication between key customers and internal teams.
Reporting internally on account status
Thorough understanding of key customer needs and requirements.
Ensure that client demands are met and satisfied with the end results.
Communicate, present and influence key stakeholders at all levels of the business.
Client relationship management.
Develop and manage a multiple strategic account plans within your customer base.
Operate within the boundaries of the company policies, procedures and business ethics codes.
Build trust, value others, communicate effectively, drive execution, focus on the customer, collaborate with others, solve problems creatively and demonstrate high integrity.
Negotiating pricing, upselling, cross-selling.
Debt Collecting

Ready to discuss hiring this candidate?

Book a call