Candidate Profile

Roo5258

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About

Operations specialist with 7 years of remote work experience, customer support expertise, scheduling proficiency, and an accounting background. A versatile professional equipped to handle various operational aspects, support customers, manage schedules, contribute to financial operations, and collaborate effectively with cross-functional teams.

Proficient in

Office ManagementOperations Co-ordinationSchedulingCustomer Support

International

Yes

Availability

Part-time or Full-time

Experience

7 years

Previous Roles

Work History

Operations Manager

Operations Specialist

Scheduler

Key Responsibilities in Most Recent Role

Job Title: Operations Specialist

7 years

Office Management: Oversee daily office operations, ensuring smooth functioning and efficiency, using system such as Trello and Click Up.
Client and Contractor Coordination: Serve as the primary liaison between clients and contractors, managing communications through calls, slack, email management, scheduling, and resolving any issues.
Onboarding Clients: Facilitate the onboarding process for new clients on the Operto platform, ensuring seamless integration and setup.
Airbnb Calendar Integration: Link and synchronize Airbnb calendars to streamline booking and availability management.
Property Report Management: Generate and maintain comprehensive property reports to track performance and identify areas for improvement.
Financial Administration: Update client payment information, process credit card transactions, and follow up on outstanding payments to ensure timely revenue collection.
Hiring and Training: Manage the recruitment and onboarding of new contractors, including training and ensuring compliance with company standards and policies.
Keeping track of KIPs and company performance, preparing spreadsheets tracking revenue.

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