RooCruit Candidate:
Roo5258
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About the Candidate
Operations specialist with 7 years of remote work experience, customer support expertise, scheduling proficiency, and an accounting background. A versatile professional equipped to handle various operational aspects, support customers, manage schedules, contribute to financial operations, and collaborate effectively with cross-functional teams.
Area of Expertise
Office Management, Operations Co-ordination, Scheduling, Customer Support
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 30 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Operations Specialist
Duration: 7
Key Responsibilities: Office Management: Oversee daily office operations, ensuring smooth functioning and efficiency, using system such as Trello and Click Up.
Client and Contractor Coordination: Serve as the primary liaison between clients and contractors, managing communications through calls, slack, email management, scheduling, and resolving any issues.
Onboarding Clients: Facilitate the onboarding process for new clients on the Operto platform, ensuring seamless integration and setup.
Airbnb Calendar Integration: Link and synchronize Airbnb calendars to streamline booking and availability management.
Property Report Management: Generate and maintain comprehensive property reports to track performance and identify areas for improvement.
Financial Administration: Update client payment information, process credit card transactions, and follow up on outstanding payments to ensure timely revenue collection.
Hiring and Training: Manage the recruitment and onboarding of new contractors, including training and ensuring compliance with company standards and policies.
Keeping track of KIPs and company performance, preparing spreadsheets tracking revenue.
