Candidate Profile

    Roo5218

    Interested in this candidate?

    Book a call to discuss hiring

    Download CVBook a call

    About

    Broad based experience in business development, management, sales and human resources. Skilled in strategies, processes, and technologies to improve productivity, efficiency, and revenue. Experience in start-ups and high-performance work systems.

    Proficient in

    Marketing and SalesUpselling and Cross SellingAccount Planning and Strategy DevelopmentClient Relationship Management
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    19 years

    Previous Roles

    2

    Work History

    Key Account Manager
    Managing Member

    Key Responsibilities in Most Recent Role

    Job Title: Managing Member

    19 years
    • Client Relationship Management — Building and maintaining strong, long-term relationships with key clients by serving as the primary point of contact and understanding their needs, goals, and challenges.
    • Account Planning and Strategy Development -Developing strategic account plans that outline objectives, goals, and tactics for maximizing the value of key accounts.
    • Cross-functional Collaboration — Working closely with internal teams such as sales, marketing, customer service, and product development to ensure alignment and coordination in delivering value to key accounts.
    • Negotiation and Contract Management -Negotiating contracts, pricing, and terms with key clients to ensure mutually beneficial agreements, and managing contract renewals and amendments.
    • Account Growth and Expansion — Identifying opportunities for upselling or cross-selling additional products or services to key accounts, and driving revenue growth through strategic account expansion.
    • Market Analysis and Competitive Intelligence — Staying informed about industry trends, market conditions, and competitor activities that may impact key accounts, and leveraging this knowledge to anticipate client needs and proactively address challenges.
    • Monitoring and Reporting — Tracking key performance metrics such as revenue, profitability, and customer satisfaction, and providing regular reports and updates to management on account status and progress.
    • Customer Retention and Loyalty — Implementing strategies to retain key accounts and foster long-term loyalty, including regular communication, proactive relationship management, and value-added services.
    • Upselling and Cross-selling — Identify opportunities to upsell or cross-sell additional products or services to key accounts, maximizing revenue potential and strengthening the client relationship

    Ready to discuss hiring this candidate?

    Book a call