Roo5213

Key Responsibilities: Strategic Planning and Leadership: Develop and implement sales strategies

Formulate strategic sales plans to capture new markets and expand existing customer bases across Africa.

Market analysis: Conduct in-depth market analysis to understand trends, opportunities, and competitive landscape.

Leadership: Lead, mentor, and manage the sales team, fostering a high-performance culture.

Sales and Business Development Revenue growth: Drive sales performance to meet and exceed revenue targets and business objectives.

Client acquisition: Identify and target key accounts, focusing on high potential customers to maximize sales opportunities.

Relationship management: Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers.

New market entry: Develop and execute plans for entering new markets within the African continent.

Operational Management Sales operations: Oversee day-to-day sales operations, ensuring efficient processes and effective resource allocation.

Performance monitoring: Monitor sales performance metrics, analyze results, and adjust strategies as needed.

Forecasting and reporting: Prepare regular sales forecasts, reports, and presentations for senior management.

Product and Service Promotion Product knowledge: Develop a deep understanding of the company’s products and services, and effectively communicate their value propositions to customers.

Promotional activities: Plan and execute promotional activities, including trade shows, conferences, and marketing campaigns, to generate leads and enhance brand visibility.

Cross-functional Collaboration Coordination with other departments: Collaborate with marketing, product development, and customer service teams to ensure alignment and support for sales initiatives.

Feedback loop: Provide feedback from the market to the product and development teams to influence future product offerings and enhancements.

Customer Experience and Satisfaction Customer service excellence: Ensure a high level of customer satisfaction by addressing client needs and resolving issues promptly.

Client retention: Implement strategies to retain existing clients and increase customer loyalty.

Compliance and Risk Management Regulatory compliance: Ensure all sales activities comply with local regulations and company policies.

Risk management: Identify and mitigate risks associated with sales operations in different regions of Africa.

Budget Management Budget planning: Develop and manage the sales budget, ensuring effective allocation of resources.

Cost control: Monitor expenses and optimize the cost-effectiveness of sales activities.

Training and Development Team development: Identify training needs and provide development opportunities for the sales team to enhance their skills and performance.