RooCruit Candidate:
Roo5170
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About the Candidate
Customer focused manager who successfully contributes to company profits by improving team efficiency and productivity.
Area of Expertise
Training and Development, Customer Services, Data Management
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
31
Current and Previous Roles:
Relevant Experience
Job Title: Transaction Manager
Duration: 31
Key Responsibilities: Managed a team of 10 people
Customer queries and complaints
Account queries / negotiations and resolutions
Creating and implementing new processes
Creating and management of KPI’s
Managing and maintaining an age of under 5% arrears
Managing an in-house Pre-Legal Team
Assisting with Audits
Managing and reconciling accounts with Debt collectors and Lawyers
Handling all legal handovers and Credit Bureaus listings
Recruitment and Disciplinary procedures
Reporting for weekly and monthly board meetings
