RooCruit Candidate:
Roo5153
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About the Candidate
Through years of experience in customer services and volunteering, I have gained great communication and listening skills. I engage well with people and communicate effectively, taking into account non-verbal cues and body language. In my execution of administrative duties and working under severe time constraints, I have developed impeccable organizational skills. Working in teams academically and professionally has aided me as well.
Area of Expertise
Customer Service, Data Analysis, Data Capture, Transcription, Amdinistration
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
6
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service Advisor
Duration: 6
Key Responsibilities: Call handling
Customer Satisfaction
Data capturing
Conflict resolution
Conducting De-escalations
Advising customers on products
Scheduling appointments
Handling returns and refunds
