Key Responsibilities: Manage Owner’s & Associate Attorney’s busy diary
Add national holidays, birthdays, leave, and anniversaries to all diaries
Manage extremely busy Owner’s email volume 75k unread
Search Owner’s email for relevant court documents & share with team member
Create & update office policies & procedures and implement; saved to shared drive
Implemented quarterly KPI’s
Prepare onboarding documentation for new starter
Implemented Clio Grow for Client Intake
Take minutes for daily/monthly meetings
Assist bookkeeper with invoices, payments, leave, and payroll
Compile and submit CEO monthly report XLS
Arrange personal appointments for the Owner
Local & international travel, accommodation and transport arrangement for the Owner
Created tracking monthly income to share with Team
Managing refreshments/lunch orders, events for the Team
Managing office stationery & marketing materials
Create and send PDF retainer agreements with DocuSign & Clio Grow
Sending client’s PDF billing and retainer replenishment reqs in Clio Manage and Swipe Simple
Webinar PowerPoint creation _ Implement Teams for the office, moved away from Slack