Candidate Profile

    Roo5129

    Interested in this candidate?

    Book a call to discuss hiring

    Book a call

    About

    My objective is to become a great asset to the company by putting into practice all my vast experience and knowledge dealing with live calls, and interactions within technology, finance, and customer service fields.

    Proficient in

    Customer ServiceStrong Phone EtiquetteMS Office proficient
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    6 years

    Previous Roles

    3

    Work History

    Customer Service Representative
    Support Specialist
    Vacation Guide

    Key Responsibilities in Most Recent Role

    Job Title: Support Specialist

    6 years
    • Initially started in soft collections, then was promoted to backoffice support in finances, bookkeeping, cash processing returns and chargebacks processing.
    • Report Generation and analysisaudit
    • Account maintenance
    • Ticketing through CRM
    • Email handling (100-200 emails daily)
    • Document validation and custodials
    • Creation of procedures and training.

    Ready to discuss hiring this candidate?

    Book a call