RooCruit Candidate:
Roo5077
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About the Candidate
To be a part of a growing organization, and to share the knowledge that I have acquired from my previous experiences.
Area of Expertise
Sales, customer service, recruitment and training
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
16
Current and Previous Roles:
Relevant Experience
Job Title: Senior Product Trainer
Duration: 16
Key Responsibilities: Training new hires with CS and Sales skills and use of tools during product training.
Assisting new hires through support and endorsing them to operations.
Creating training materials and attending QA calibrations to improve the training process.
Training tenured agents with up-skilling, specials sales skills training.
It takes 6 hours of phone time per month to still be aligned with call, chat and email process.
Attending daily client and vendor meetings either remotely or face to face
