Candidate Profile

    Roo5077

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    About

    To be a part of a growing organization, and to share the knowledge that I have acquired from my previous experiences.

    Proficient in

    Salescustomer servicerecruitment and training
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    16 years

    Previous Roles

    1

    Work History

    #NAME?

    Key Responsibilities in Most Recent Role

    Job Title: Senior Product Trainer

    16 years
    • Training new hires with CS and Sales skills and use of tools during product training.
    • Assisting new hires through support and endorsing them to operations.
    • Creating training materials and attending QA calibrations to improve the training process.
    • Training tenured agents with up-skilling, specials sales skills training.
    • It takes 6 hours of phone time per month to still be aligned with call, chat and email process.
    • Attending daily client and vendor meetings either remotely or face to face

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