RooCruit

RooCruit Candidate:

Roo5048

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About the Candidate

I would like to use my skills in Customer service, Quality assurance, Training and Recruitment, Data Analysis, Leadership, Inbox Management and Calendar Management to further my career.

Area of Expertise

Customer service, Quality assurance, Training and Recruitment, Data Analysis, Leadership, Inbox Management and Calendar Management

Experience & Availability

International Experience:

Yes

Availability:

40 hours a week

Years Experience:

12

Current and Previous Roles:

Relevant Experience

Job Title: QA Specialist

Duration: 12

Key Responsibilities: Evaluate underwriting audits

Identify strengths and opportunities

Create a weekly report for lead sync discussions

Answer customer inquires (phone, chat, email)

Process orders/rentals/data entry

Communicate with courier

Oversee the QA/MES team’s productivity

Mentor and coach QAs and CSRs’ performance

Collaborate with OPs leads via business review

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