RooCruit Candidate:
Roo5037
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About the Candidate
The experience gained within the member compliance department has enabled me to understand how to compassionately implement company rules/policies and coach customers and members on understanding the rules. This has provided me with great attention to details and multitasking skills which are a great requirement in order to execute duties efficiently.
Area of Expertise
Call Management, Holding and transferring calls, Handling Irate Customers, Professional Service, Telephone Etiquette, Telesales and Scripting, Cross-Selling and Up-selling, Cold Calling and Closing, Sales Technique, Effective Collecting, Negotiation Skills, Questioning and listening skills, Microsoft Word, Outlook Express, Internet Explorer, Microsoft Excel
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
12
Current and Previous Roles:
Relevant Experience
Job Title: Member Compliance Advisor
Duration: 12
Key Responsibilities: Applying compassionate coaching to distributors pertaining to rules of conduct
Applying sanctions on case by case basis.
Social media Tracing and compassionately coaching none complying members.
On stage presentations at Events to a minimum of 300 attendees.
Monitoring and Auditing member websites.
Registered and Activated member websites.
Audited member speeches on live events regarding the required wording on stage.
Attended on-site member nutrition club for auditing purposes pertaining to rules adherence
