RooCruit Candidate:
Roo5036
Interested in possibly hiring this candidate?
Simply click the link below to book a call with the team
About the Candidate
I am an optimistic individual, who spending the last period looking to grow. Friends and family would describe me as a well-mannered person. Others strongly believe in my ability to treat others with respect, my critics refer to me as self-indulgent because of my confidence. I prefer an organizing role and naturally approach life in a courageous way and always doing what is right. My ideal role is one which utilizes my objectives and unbiased decision making and provides me with challenges that stretch me.
Area of Expertise
Decision making, Problem solving, Interpersonal skills, Communication, Computer Management, CRM, SAP
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Call Center Customer Service Agent
Duration: 7
Key Responsibilities: I handled large volume of calls on a day to day basis.
I assisted customers via chat and emails, answering all billing questions and troubleshooting devices
I assisted customers in finding the best solutions for their needs on their motoring, cycling and leisure products and services.
I assisted with closing online sales and captured quotes.
I assist them with product training, capturing stats as well as monitoring performance.
I assist with billing queries, managing escalation, closing tickets and giving customers Technical support.
