Candidate Profile

Roo5028

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About

My primary goal is to secure a position with a distinguished company where I can leverage my background, training, and experience to make a meaningful and constructive contribution. I am committed to applying my skills and knowledge to excel in the role and help drive the company’s success.

Proficient in

Administrationattention to detailcustomer servicedata capture

International

Yes

Availability

Part-time or Full-time

Experience

28 years

Previous Roles

Work History

Customer Care Expert - Peer advisor

Customer Service Representative

Virtual Assistant

Key Responsibilities in Most Recent Role

Job Title: Virtual Assistant

28 years

Provides remote assistance to eCommerce fashion stores clients, utilizing platforms like Shopify, ReAmaze, and Gorgias.
In this role, I have been responsible for dealing with customers primarily through email and chat channels.
My duties have included processing orders, managing cancellations and refunds, responding to product inquiries, tracking orders, and addressing customer complaints.
I take pride in delivering efficient and effective support to ensure positive customer service.

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