Candidate Profile

    Roo5022

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    About

    Professional with over 30 years of varied worked experience, holding transferable skills

    Proficient in

    Customer ServiceAdministrationWritten communication skillsTeam Leader skills
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    32 years

    Previous Roles

    3

    Work History

    Customer/Technical Service Representative
    Property Manager
    Resident Manager

    Key Responsibilities in Most Recent Role

    Job Title: Customer/Technical Service Representative

    32 years
    • Charged with the approval of author’s submissions to the library
    • Oversight on the day to day conversions (to ePub and Kindle formats) of eBooks submitted
    • Oversight in the creation of various covers for author’s submissions
    • Customer support for subscribers
    • Charged with the author’s concerns on eBook submitted
    • Resolve issues submitted by subscribers and authors at the helpdesk
    • Resolve copyright issues from author’s submissions
    • Harvest and convert (to ePub and Kindle formats) titles researched over the internet and upload to library
    • Promote library to academic institutions
    • Team lead on the conversion of various titles (1,000 titles) for USB flashdrive marketed commercially online
    • Coordinate online submissions with other publishers
    • Marketing of eBook (I Trusted Him) commissioned by Paradise Publishers on domestic violence
    • Facilitated in the featuring of I Trusted Him with the United Nation’s Women Rights based in Greece

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