RooCruit Candidate:
Roo5022
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About the Candidate
Professional with over 30 years of varied worked experience, holding transferable skills
Area of Expertise
Customer Service, Administration, Written communication skills, Team Leader skills
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
32
Current and Previous Roles:
Relevant Experience
Job Title: Customer/Technical Service Representative
Duration: 32
Key Responsibilities: Charged with the approval of author’s submissions to the library
Oversight on the day to day conversions (to ePub and Kindle formats) of eBooks submitted
Oversight in the creation of various covers for author’s submissions
Customer support for subscribers
Charged with the author’s concerns on eBook submitted
Resolve issues submitted by subscribers and authors at the helpdesk
Resolve copyright issues from author’s submissions
Harvest and convert (to ePub and Kindle formats) titles researched over the internet and upload to library
Promote library to academic institutions
Team lead on the conversion of various titles (1,000 titles) for USB flashdrive marketed commercially online
Coordinate online submissions with other publishers
Marketing of eBook (I Trusted Him) commissioned by Paradise Publishers on domestic violence
Facilitated in the featuring of I Trusted Him with the United Nation’s Women Rights based in Greece
