My goal is to be a self-employed worker who specializes in offering excellent customer services or virtual assistants to clients while working at home.
Area of Expertise
Social Media Management, Email and Chat support, Digital Marketing, Public Speaking, Communication, Customer Service, ESL Teaching
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
11
Current and Previous Roles:
Relevant Experience
Job Title: Customer Support
Duration: 11
Key Responsibilities: My primary responsibility is to provide efficient and friendly assistance to customers through various communication channels, including chat, email, and phone calls.
I also play a vital role in maintaining our customer relationship management (CRM) system by promptly updating it with information related to brochure requests, signboard updates, and floorplan re-draw requests.
Additionally, we also contribute to our marketing efforts by supporting social media campaigns and generating reports to assess their effectiveness
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