Candidate Profile

    Roo5020

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    About

    My goal is to be a self-employed worker who specializes in offering excellent customer services or virtual assistants to clients while working at home.

    Proficient in

    Social Media ManagementEmail and Chat supportDigital MarketingPublic SpeakingCommunicationCustomer ServiceESL Teaching
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    11 years

    Previous Roles

    3

    Work History

    Bank Specialist II
    Customer Support
    SME/Queue Moderator/Coordinator

    Key Responsibilities in Most Recent Role

    Job Title: Customer Support

    11 years
    • My primary responsibility is to provide efficient and friendly assistance to customers through various communication channels, including chat, email, and phone calls.
    • I also play a vital role in maintaining our customer relationship management (CRM) system by promptly updating it with information related to brochure requests, signboard updates, and floorplan re-draw requests.
    • Additionally, we also contribute to our marketing efforts by supporting social media campaigns and generating reports to assess their effectiveness

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