RooCruit Candidate:
Roo5015
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About the Candidate
I am an experienced Customer Care Representative with a background in providing exceptional support across various industries. I have honed my skills in E-commerce, Email Support, Phone Support, Chat Support, and have served international client.
Area of Expertise
Time Management, Multi-Tasking, Adaptability, Flexibility, Email Support, Chat Support, Order Processing, Leadership
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Technical Support Representative
Duration: 7
Key Responsibilities: Assisting customers with different issues, such as billing inquiries, technical support, and service activations.
Telecommunications services
Technical aspects related to phones, internet, and other services.
Processing orders via phone, chat, and email
Product Inquiries Assistance
Process replacement and refund
Coordinate with the logistic team
Coordinate with the fulfillment team
Coordinate with the Suppliers/Warehouse Team
