RooCruit Candidate:
Roo5014
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About the Candidate
I am looking for a virtual assistant position to kick start my career. I wish to work in a dynamic organization that will contribute to my professional and personal growth while I contribute to the company as well
Area of Expertise
Customer Focused, Responsibility, Attention to detail, Time Management, Multi tasker
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
9
Current and Previous Roles:
Relevant Experience
Job Title: Customer Solutions Specialis
Duration: 9
Key Responsibilities: Assisted customers with their inquiries about their Venmo account via phones, emails, and chats.
Assisted customers with their transaction history, payments, etc.
Assisted customers with their Venmo app or on the full website.
Assisted customers with their queries and problems with their credit cards
Accepts payments over the phone for non-collections accounts.
Entered and updated new customer details in the customer relationship management software according to the administrative guidelines.
Assisted customers with their online banking.
Helping them to navigate the website.
Monitoring system issues and reporting them directly to our Global counterpart
