RooCruit Candidate:
Roo5009
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About the Candidate
Resourceful Supervisor with a successful track record of building and maintaining talented teams. Highly organized, Energetic and versatile leader committed to continuous improvements. Proven track record of motivating staff to work together to achieve targets. Trained in resolution of critical issues within a time-sensitive environment.
Area of Expertise
Hardworking, Highly Motivated, Well-Organised, Strategic Execution, Goal-Oriented, Continuous Improvement
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Customer Service Supervisor
Duration: 7
Key Responsibilities: Cancelation and Modification of Active Hotel Reservations Trust and Safety
Reviews active and new Home or Experience Reservation
Cancelation of Proven Fraudulent bookings
Reviews active and new Hotel Room Reservations
Cancelation of Proven Fraudulent Bookings
Processing Refunds
Notification to Customers of Canceled Bookings or Possible Fraudulent Transactions.
Chargeback Review
Fraud Trend Monitoring
Fraud Ring Identification
High Risk Market Monitoring
