Candidate Profile

    Roo5005

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    About

    I would like to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company

    Proficient in

    Strong analytical and problem-solving skillsSystematic and highly detail orientedMicrosoft OfficePOSMicrosoft ExcelData EntryMicrosoft PowerpointCustomer Service
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    8 years

    Previous Roles

    3

    Work History

    Client Partner
    Customer Service Representative
    Customer Service Representative III

    Key Responsibilities in Most Recent Role

    Job Title: Client Partner

    8 years
    • Conduct outbound calls to providers to determine if the provider information on file is correct before an insurance claim is submitted
    • Works specifically with the pre-approval of filling prescribed medication orders to ensure the proper insurance coverage and efficacy for the drug used.
    • Answer high-volume inbound customer calls via an automated phone system.
    • Communicate effectively and professionally with teammates and healthcare professionals.
    • Consistently meet and attained Key Performance Indicators (KPI).
    • Perform other duties as required.

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