Candidate Profile

    Roo5003

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    About

    Being a sales executive for really expanded my horizons and I used all my selling skills to make a name for myself in this huge corporation. I have also worked with many sales teams throughout my career, started my sales career with a call center called and worked throughout the entire year of 2010 while gaining thorough knowledge of the international market and interacted with people from different cultures from all around U.S.A. My passion is to join a firm that would appreciate my hard work and allow me to grow within the company. I have immense experience in marketing and selling in both B2C and B2B, I previously worked with a Multi-national software house and made a name for myself with exquisite customer service and creative marketing skills. My latest work experience is with a Canadian transport company where I was providing customer support throughout Canada and US and also managing a team of 5 people.

    Proficient in

    Client servicessales
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    11 years

    Previous Roles

    3

    Work History

    Customer support & Business Development Executive
    Customer Support Specialist & Team Lead
    Customer Support Specialist Application Analyst

    Key Responsibilities in Most Recent Role

    Job Title: Customer Support Specialist & Team Lead

    11 years
    • Managing a team of 5 people Handling Hundreds of customers every day from different parts of U.S.A and Canada
    • Finding the right team for immediate support for urgent concerns
    • Supporting the clients through emails and calls Working on Salesforce and Fresh service to create cases and acting as a bridge between development and clients.
    • Worked on Izenda to create different reports for the clients
    • Natural ability to multi task, dealt with multiple clients at the same time
    • Always coming up with new ideas to enhance the work environment
    • Being the first point of contact I was always professional and took every call with a smile

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