About the Candidate
Spanish Speaker offering: An unwavering commitment to help improve the company processes, with the ability to build productive relationships and resolve complex issues, Strategic-relationship/partnership-building skills — listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes, Comprehension of the importance of building a strong team and developing positive relationships among team members by understanding and addressing the individual needs and concerns of each member
Area of Expertise
Good communication skills in English and Spanish, Adept at problem-solving, including being able to identify issues and resolve programs in a timely manner, Can communicate clearly both in English and Spanish language, written and orally, as to communicate with employees, members of the HR management team, and in group presentations and meetings, Organized, accurate, thorough, and able to monitor work for quality
Experience & Availability
International Experience:
Yes
Availability:
40 hours a week
Years Experience:
8
Current and Previous Roles:
Relevant Experience
Job Title: Spanish Programme Advisor in Call Center
Duration: 8
Key Responsibilities: Maintain familiarity with university/program policies
Make a personal commitment to supporting the application process of the students
Take responsibility for aspects of self-directed adult learning in a hybrid delivery format
Work closely with the team, motivating and coaching them
Handle daily operations
Manage day-to-day line activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLAs
Work with the management team to identify and deliver positive change and business efficiencies
