Candidate Profile

Roo5002

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About

Spanish Speaker offering: An unwavering commitment to help improve the company processes, with the ability to build productive relationships and resolve complex issues, Strategic-relationship/partnership-building skills — listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes, Comprehension of the importance of building a strong team and developing positive relationships among team members by understanding and addressing the individual needs and concerns of each member

Proficient in

Good communication skills in English and SpanishAdept at problem-solvingincluding being able to identify issues and resolve programs in a timely mannerCan communicate clearly both in English and Spanish languagewritten and orallyas to communicate with employeesmembers of the HR management teamand in group presentations and meetingsOrganizedaccuratethoroughand able to monitor work for quality

International

Yes

Availability

Part-time or Full-time

Experience

8 years

Previous Roles

Work History

Global Business Unit Manager

Spanish Programme Advisor in Call Center

Spanish Tech Lead

Key Responsibilities in Most Recent Role

Job Title: Spanish Programme Advisor in Call Center

8 years

Maintain familiarity with university/program policies
Make a personal commitment to supporting the application process of the students
Take responsibility for aspects of self-directed adult learning in a hybrid delivery format
Work closely with the team, motivating and coaching them
Handle daily operations
Manage day-to-day line activities, prioritise and make risk/impact assessments within existing processes and procedures towards achieving SLAs
Work with the management team to identify and deliver positive change and business efficiencies

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