Candidate Profile

    Roo1519

    Interested in this candidate?

    Book a call to discuss hiring

    Download CVBook a call

    About

    My professional career has allowed me to improve and perfect my interpersonal and communication skills and establishing my niche of being in customer facing roles. Having worked as well as an online English teacher for an international company, it has exposed me to individuals from different backgrounds and has allowed me to hone those skills. Having taken part in many community engagement initiatives, I have perfected the skill of being a team player and understand the importance of being an active and willing participant of a team, in order to achieve success. Being a part of any team will put my skills to the test, and I have no doubt that even under immense pressure, I will be able to handle all the necessary tasks.

    Proficient in

    Client Relationship ManagementCustomer ServicesOnboarding of new clients
    International

    Yes

    Availability

    Part Time or Full Time

    Experience

    4 years

    Previous Roles

    3

    Work History

    Project Specialist
    Customer Success Manager
    Customer Relations Associate

    Key Responsibilities in Most Recent Role

    Job Title: Customer Success Manager

    4 years
    • Key Responsibilities: Answering the main phone, attending to all customer queries
    • Answering all queries coming in through our support channel
    • Host onboarding meetings for new customers
    • Host training sessions for new customers
    • Managing the different customer accounts, seeing the onboarding process through from the beginning until they have been successfully onboarded.
    • Configuring customer systems to suit the way they conduct their business.

    Ready to discuss hiring this candidate?

    Book a call