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An invaluable asset to business and driving growth with targeted strategies in the digital space, working collaboratively in an agile team environment across multiple time zones. I am tech-savvy, manage my time well and have a creative mindset. An astute ability to quickly learn new tools and technologies, driven to contribute towards building key client relationships. Strong problem solving skills, idea generation, content creation and digital product management.
Webmaster Services, eCommerce, Web Project Management, Social Media Marketing, Copywriting, Software as a Service (SaaS), Software Quality Assurance, Administration, Search Engine Optimization, Content Management, Client Relations, Stakeholder Relations, Product Management, iGaming, Digital Image Design, Customer Service, Operations Management, Onboarding Clients
Key Responsibilities: Oversee the web project management of Magento 2.4 Commerce and StoryBlok platforms software development
Provided strategic direction for digital presence, ensuring a consistent and compelling customer experience across all channels
Led the development of Customer Experience (CX), User Experience (UX), and User Interface (UI) design strategies
Develop and execute digital merchandising plans that align with business objectives, customer needs, and brand standards
Create and maintain category and product assortments that are reflective of customer demand and business goals
Work with cross-functional teams to develop and implement content strategies that improve search visibility and drive conversions
Conduct regular competitive analysis to keep abreast of industry trends and best practices
Manage on-site promotions, coupons, and other marketing initiatives to increase traffic and conversion
Partner with creative team to develop engaging and visually appealing product pages
Utilize various Business Intelligence tools (Hotjar, Google Analytics, Search Console) to analyse data and derive actionable insights
Analyse customer behaviour data to identify trends and optimise the customer experience
Software Quality Assurance Testing