Candidate Profile

    Roo1110

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    About

    An ambitious individual aspiring to become a HubSpot Specialist. She holds Bachelor of Commerce in Supply Chain and Operation Management and a National Diploma in Business Management from the University of South Africa and the Durban University of Technology. With over twelve years of experience as a Pricing and Marketing Analyst and a Customer Support Representative, she is confident that her practical skills, coupled with her academic background and fieldwork exposure, have prepared her to make significant contributions in Customer Services. Armed with a solid foundation in Supply Chain, Operations and Customer Service, she is adept at leveraging her expertise to achieve optimal outcomes in her pursuits, continually seeking opportunities to advance her career and gain valuable experience. She is known for her self-motivation, goal-driven nature, and commitment to empowering others through her knowledge and experiences.

    Proficient in

    HubSpotInventory and Order ManagementCustomer Service
    International

    No

    Availability

    Part-time or Full-time

    Experience

    3 years

    Previous Roles

    2

    Work History

    Customer Support Representative
    Pricing and Marketing Analyst

    Key Responsibilities in Most Recent Role

    Job Title: Pricing and Marketing Analyst

    3 years
    • Manage the HubSpot, Fleet guard and Salesforce marketing and sales tools to meet the clients business needs .
    • Prepare sales reports and performance analysis for management.
    • Collaborated with sales teams to manage pricing conditions, including discounts and rebates.
    • Conducted market research and competitor analysis to ensure competitive pricing strategies.
    • Train team members on HubSpot, Salesforce and Fleetguard Portal best practice, new features and workflows to maximize tool utilization.
    • Visit customers touch points to train sales teams and promote marketing materials.

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