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Versatile and results-driven Project Manager | Client Success Manager | Operations Lead with a strong background in managing high-performing teams and delivering outstanding results for digital marketing agencies serving the Med Spa industry. Skilled at bridging the gap between clients, creatives, and internal stakeholders to ensure seamless execution of full-funnel marketing campaigns. Adept at driving structure, clarity, and accountability through effective systems, proactive communication, and process optimization. Known for taking ownership of projects, managing client expectations, and supporting team performance with calm, strategic leadership. Proficient in tools such as ClickUp, Asana, GoHighLevel, Slack, and CRM platforms to support efficient delivery and growth. Currently leading major client accounts at RGM and Infinity Clients with a focus on scalable operations and exceptional service.
Marketing, Sales, Customer Service Client Liaison, Administration, Customer Centric and focused, Extensive knowledge of the sales process, Formulation and implementation of a marketing strategy, Effective CRM and KAM Strategies, Database Technology, Excellent Communication Skill
Key Responsibilities: Key Responsibilities: Having been promoted from Junior to Senior Executive, my superiors began grooming me for a management position and gave me a team target to achieve. All new sales-people in my division would come under my wing to build a team to dominate the in-housing facilitation arena in Africa.
Direct Sales and development of fresh business using market, product, and customer intelligence
Undertaking extensive and accurate market research and analysis of the African Market to gain leads within the housing market in Africa as a whole
Budget forecasting
Contract Negotiation
Training of other team members and sales floor
Achieving KPI’s
Developing and implement marketing strategies in the approach of clients and new product development
Maintaining Key Accounts and ensuring continued business opportunities with the client base. Junior Business Development Executive
Direct B2B sales and new business development using the market product and customer intelligence
Undertaking extensive and accurate market research and analysis of the African Market when delivering affordable homes and transport/road infrastructure
Within 3 months of working as a junior business development executive I had achieved my target of obtaining 6 paid delegates which earned me my promotion to senior executive