RooCruit Candidate:
Roo0950
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About the Candidate
Industrious digital marketing professional with a strong background in account management and client service, more than 10 years’ experience, and a special interest in mentoring junior team members.
Area of Expertise
Digital Marketing, Stakeholder Relations, Process Development & Implementation, SEO, Project & Campaign Management
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
8
Current and Previous Roles:
Relevant Experience
Job Title: Account & Client Lead
Duration: 8
Key Responsibilities: Lead the company’s three biggest client accounts and manage upwards of R20 million in annual revenue
Manage and mentor a team of 12 Account Managers and Social Media Managers
Maintain +85% client satisfaction scores across accounts and grow annual revenue by +15% per client, per annum
Directly communicate with and manage C-suite executives and senior stakeholders
90% average achieved across KPIs and an average peer review rating of 4.3/5
Manage and oversee all account outputs, including: Stakeholder relationships, business growth, briefing, campaign roll-out, finances, reporting, and strategic outputs
