Data Analytics and ReportingAccount and Client ManagementCRM and Call Centre ManagementInternal and External Sales
International
Yes
Availability
Part-time or Full-time
Experience
20 years
Previous Roles
3
Work History
Account Executive
Account Manager and Business Unit Director
Account Team Lead
Key Responsibilities in Most Recent Role
Job Title: Account Manager and Business Unit Director
20 years
Manage business units of 25-30 clients (In 2023, I assisted with growing and maintaining our revenue to 650K per month, with a GP/Margin of 35% to 48%)
Lead teams and provide mentorship or support to fellow colleagues
Ensure a professional client service experience, as well as build and maintain long-lasting customer relationships on behalf of the company
Manage the onboarding experience for new clients joining a business unit
Assist with ongoing client needs and work to achieve their expectations
Lead conversations on project progress and status with stakeholders
Help identify and establish new business opportunities for existing clients
Manage, analyse and forecast financial performance of business units
Drive operational innovation to improve internal efficiency and output