Candidate Profile

Roo0929

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About

Experienced professional with a proven track record in Client Service within leading Traditional and Digital Advertising Agencies in South Africa, with over 7 years of experience.. A proactive and ambitious team leader committed to delivering consistent results. I excel in organizing, attention to detail, and am a diligent self-starter with the ability to strategize and prioritize effectively, managing multiple tasks seamlessly. I’ve had the privilege of serving clients across diverse industries, including FMCG, Beauty & Government contributing to their success through effective and tailored client service strategies & currently being a strategic client solutions manager for TikTok.

Proficient in

Digital Communication strategyStrategic account developmentResearch

International

Yes

Availability

Part-time or Full-time

Experience

7 years

Previous Roles

Work History

Client Solutions Strategist

Head Of Community Management

Senior Digital Account Manager

Key Responsibilities in Most Recent Role

Job Title: Senior Digital Account Manager

7 years

Coordinated cross-departmental teams to meet client needs.
Implement Framework strategies
Lead Community Management team
Raise CE’s
Budgets allocations
Participate in client meetings, presentations and communications
Have a full understanding of clients’ needs and business objectives
Planning and oversight of Digital Campaigns
Develop trusted advisor relationships with key accounts, customer stakeholders & executive sponsors
Meet with the team regularly to track the progress of strategies implemented & find new ways to improve client’s business
Advisor to client, discovering new opportunities to work together for mutual benefit between the client & agency

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