RooCruit Candidate:
Roo0907
Interested in possibly hiring this candidate?
Simply click the link below to book a call with the team
About the Candidate
Over the course of 15 years in the managerial field, the last 8 years in Fleet Management and of recent sales, I’ve cultivated a genuine passion for the work I do, driven by the belief that true fulfillment stems from aligning passion with profession. Adaptable by nature, I thrive in diverse environments, bringing with me a vibrant personality and a penchant for innovative thinking. My leadership prowess, honed interpersonal communication skills, and adeptness in organization and planning empower me to not only navigate challenges but also to uncover creative solutions. Whether orchestrating operations or facilitating collaboration, I excel in leveraging resources to optimize outcomes and support operational efficacy.
Area of Expertise
Business Intelligence, Customer Relations, Account Management, Project Management
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
11
Current and Previous Roles:
Relevant Experience
Job Title: Client Relationship Manager
Duration: 11
Key Responsibilities: Spearhead client relations and fleet management operations for the City of Cape Town, overseeing a substantial fleet of 7000+ vehicles.
Utilize advanced data analytics to support the client in making informed, data-driven decisions regarding fleet management and asset tracking.
Ensure client satisfaction by promptly addressing inquiries and concerns, maintaining open lines of communication, and implementing effective solutions.
Manage day-to-day fleet operations, including asset tracking, maintenance scheduling, and logistical coordination to optimize efficiency and performance.
Oversee invoicing and sales processes, ensuring accuracy and timeliness in financial transactions.
Collaborate with internal teams to streamline processes, enhance service delivery, and meet client objectives effectively.
Maintain compliance with contractual agreements and regulatory requirements, ensuring adherence to industry standards and best practices.
Continuously identify opportunities for improvement and innovation, driving initiatives to enhance service quality and customer experience.
This role has provided me with invaluable experience in client relations, fleet management, and data analysis, further solidifying my expertise in delivering exceptional service and driving organizational success.
