Candidate Profile

    Roo0632

    Interested in this candidate?

    Book a call to discuss hiring

    Book a call

    About

    Confident customer service specialist successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques. To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges

    Proficient in

    SalesCustomer ServiceTicketing SystemsClaims ManagementSales ProcessesMarketoSalesforce B2B CommerceHubSpotJavaScriptAccount ManagementStaff TrainingWhatsApp for Business
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    12 years

    Previous Roles

    3

    Work History

    Customer Service Sales Specialist
    Customer Service Specialist
    Retentions Team Leader Specialist

    Key Responsibilities in Most Recent Role

    Job Title: Customer Service Sales Specialist

    12 years
    • Driving sales by calling potential clients using B2B strategy setting up appointments to sell benefits and features of App.
    • Interaction with UK merchants providing free Demo’s via Google meetings, face to face email or video calls.
    • Collaborative sessions with Merchants to resolve technical issues, administrative assistance, App bugs and portfolio queries and general support on CRM system.
    • Planning and canvassing for campaign ideas to market products. Responding to customer inquiries, questions, and concerns through various channels (phone, email & chat).
    • Providing accurate and helpful information about products or services.

    Ready to discuss hiring this candidate?

    Book a call