Candidate Profile

    Roo0585

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    About

    Results-driven professional with a proven track record in project management, business development, and facilitation of comprehensive training programs for products, brands, and customer engagement. Adept at leading cross-functional teams to successful project completion, I bring strategic vision and meticulous attention to detail to every initiative. My expertise lies in driving business growth through effective project execution, cultivating client relationships, and delivering impactful training solutions. With a keen understanding of market dynamics and a hands-on approach to problem-solving, I excel in optimizing processes and fostering collaborative environments.

    Proficient in

    Project ManagementBusiness DevelopmentFacilitation (Conflict Resolution and MediationTraining Program Development) Product KnowledgeBrand ManagementCustomer Training (Training Needs Analysis & Material Creation and Delivery) CommunicationAnalytical Skills (Metric and KPI TrackingData Analysis and Interpretation) Technological Proficiency with Project Management ToolsCRM Systems & Microsoft Office Suite. Adaptability
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    8 years

    Previous Roles

    3

    Work History

    Chief Operations Manager & Chief Instructor
    Content creator
    Product Facilitator

    Key Responsibilities in Most Recent Role

    Job Title: Product Facilitator

    8 years
    • Orchestrated and executed comprehensive product facilitation, brand, and customer insights training sessions, contributing to heightened product knowledge and customer-centric strategies.
    • Spearheaded non-technical training programs for the South African dealer network, enhancing the capabilities of teams and fostering a culture of continuous improvement.
    • Specialized in soft-skills training within the retail sector, ensuring that staff possesses the necessary communication and interpersonal skills crucial for delivering outstanding customer service.
    • Collaborated cross-functionally to identify opportunities for business development, resulting in the expansion of training services and increased client engagement.

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