Results-driven professional with a proven track record in project management, business development, and facilitation of comprehensive training programs for products, brands, and customer engagement. Adept at leading cross-functional teams to successful project completion, I bring strategic vision and meticulous attention to detail to every initiative. My expertise lies in driving business growth through effective project execution, cultivating client relationships, and delivering impactful training solutions. With a keen understanding of market dynamics and a hands-on approach to problem-solving, I excel in optimizing processes and fostering collaborative environments.
Area of Expertise
Project Management, Business Development, Facilitation (Conflict Resolution and Mediation, Training Program Development) Product Knowledge, Brand Management, Customer Training (Training Needs Analysis & Material Creation and Delivery) Communication, Analytical Skills (Metric and KPI Tracking, Data Analysis and Interpretation) Technological Proficiency with Project Management Tools, CRM Systems & Microsoft Office Suite. Adaptability
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
8
Current and Previous Roles:
Relevant Experience
Job Title: Product Facilitator
Duration: 8
Key Responsibilities: Orchestrated and executed comprehensive product facilitation, brand, and customer insights training sessions, contributing to heightened product knowledge and customer-centric strategies.
Spearheaded non-technical training programs for the South African dealer network, enhancing the capabilities of teams and fostering a culture of continuous improvement.
Specialized in soft-skills training within the retail sector, ensuring that staff possesses the necessary communication and interpersonal skills crucial for delivering outstanding customer service.
Collaborated cross-functionally to identify opportunities for business development, resulting in the expansion of training services and increased client engagement.
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