RooCruit
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As a professional administrative specialist with excellent communication skills from years of experience and a natural attribute for financial administration and planning, I am eager to contribute my abilities and experience to your company.
Administration, Calendar Management, Email Management, Customer Service, organisation skills, time management
Key Responsibilities: Assisting with queries
Providing customers with necessary documentation
Drafting letters
Assisting with the roll-out of new processes and making sure it works
I also worked alongside our other partners to ensure all accounts are closed and funds are paid to the correct customers.
I assist with training once new staff is recruited or to train those that want to move forward.
I’ve also been assistant Team Leader and been trained to verify policy documents relating to new business.
I aid with planning meetings, booking events and also keeping necessary documents updated based on company changes.
I run workshops, assist with systems meetings, giving input and advice and manage the tasks.
Dealing with refunds and Accounts in arrears
Capturing applications for existing customer (second loan applications).
Updating and changing of personal information.
Telephonically maintaining customer’s details