RooCruit Candidate:
Roo0550
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About the Candidate
I am an extrovert that has a very curious personality. I have achieved many things in the past because my constant curiosity. I have great communication skills, and I come with skills that would be a great asset to your organization. These skills help me adapt easily in new working environments. I have developed myself in the past to gain skills that could help achieve my goals in entreprenuership, sales, customer service, chat moderation and appointment setting.
Area of Expertise
Sales, Appointment Setting, CRM Mangement
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
7
Current and Previous Roles:
Relevant Experience
Job Title: Appointment Setter
Duration: 7
Key Responsibilities: Conduct sales
Call clients on a cold calling data base
Dial on warmed up leads.
Introduce the funeral cover to the clients
Sell the benefits to the client.
Paint pictures to the client. Data capturing
Capture client’s details on a CRM system
Pay attention to detail, typing errors and grammar
Handle queries – When a client had issues with their insurance I had to resolve that problem first before I could consider escalating anything to my teamleader.
Handle objections – Handle different types of objections Eg. Speak to spouse, Financial problem, Not interested, Think about it.
Setup appointments – When the client requests for a call back you set up an appointment on the CRM system and make sure you honour all appointments.
Customer service
Treated all customers with respect.
I had to make sure that I represent the company in the best possible way.
Send out emails to serve clients.
Do surveys with clients to offer better customer service.
