RooCruit Candidate:
Roo0501
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About the Candidate
Experienced marketer with a background in journalism
Area of Expertise
Marketing, training, customer support, research, administrative support
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
9
Current and Previous Roles:
Relevant Experience
Job Title: Marketing Assistant and Software Trainer
Duration: 9
Key Responsibilities: Onboarding new clients which includes processing software agreements while ensuring FICA & POPIA compliancy
Installing the software on clients’ computers remotely
Conducting online start-up training, as well as recording and providing video tutorials and induction manuals
Managing incoming support related requests which includes responding to and resolving complex client issues through incident recognition, research, isolation and escalation (troubleshooting and liaising with our developers where improvements and bug fixes are required)
Creating artwork and content for the company website, social media and email campaigns
Social media management of all business accounts (Facebook, Instagram, Twitter, LinkedIn and Google My Business)
Assisting the accountant with arrears notices, debt collection and payment arrangements
