Candidate Profile

Roo0473

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About

Within my 10+ years of experience, I have held key roles in client-focused & operational positions, where I prioritize building meaningful relationships and exceeding expectations. My ability to empathize with clients and employees allows me to identify their unique requirements and tailor solutions accordingly, fostering long-term partnerships. In addition to my client focus, I am well-versed in optimizing operations to streamline processes and maximize productivity. I have a proven track record of implementing strategic initiatives that drive efficiency and reduce costs while maintaining the highest quality standards. My combination of client-centricity and expertise in operations makes me an asset in creating seamless experiences for clients and businesses while ensuring the smooth functioning of internal works.

Proficient in

Google SheetsMicrosoft Office SuiteMicrosoft TeamsAsanaLookerFront Ticketing SystemJIRA

International

Yes

Availability

Part-time or Full-time

Experience

10 years

Previous Roles

Work History

Administrative Assistant

Operations Coordinator

Senior Customer Support Specialist

Key Responsibilities in Most Recent Role

Job Title: Operations Coordinator

10 years

Managing maintenance, and cleans across the BR property portfolio.
Managing daily operational tasks to ensure smooth functioning.
Managing invoicing, claims, and scheduling.
Communicating effectively with internal and external stakeholders.
Source and on-boarding new suppliers.
Build and maintain lasting relationships with existing suppliers.
Managing the new cleaner hiring process.
Resource planning, managing supplier communications, as well as coordinating and monitoring the deliveries of linen.
Maintaining and completing a list of daily operational tasks.
Contribute ideas to further improvement of processes and overall experience

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