Organized Operations Lead with more than 20 years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.
Area of Expertise
Business negotiation knowledge, Motivational attitude, Acknowledgment of customer needs, Understanding of financial performance, Problem Solving, Teamwork and Collaboration
Experience & Availability
International Experience:
Yes
Availability:
10, 20 or 40 hours a week
Years Experience:
16
Current and Previous Roles:
Relevant Experience
Job Title: Sales Operations Lead
Duration: 16
Key Responsibilities: Utilized cross-functional strategies between Acquiring (POS), Lending (Consumer & SME) & Insurance (Short Term & Life) to systematize Sales and Distribution.
Managed in excess of 10,300 active merchants, insurance policy growth of 36% per annum and $106M turnover.
Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
Instructed field sales team members on access and optimal leverage of CRM and other database technologies in cultivating customer retention and driving sales performance.
Oversaw problem resolution to address barriers to operational efficiency
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