Candidate Profile

    Roo0449

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    About

    Organized Operations Lead with more than 20 years of experience guiding crucial systems and workforce effectiveness measures. Detailed approach to planning and maintaining operations, recommending change and overseeing day-to-day employee coordination and communication. Resourceful knowledge of intricate government and company mandates to maintain work environment safety and efficiency. Choreographs all aspects of operations planning, launch assessment and management for optimal cost balance and CRM.

    Proficient in

    Business negotiation knowledgeMotivational attitudeAcknowledgment of customer needsUnderstanding of financial performanceProblem SolvingTeamwork and Collaboration
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    16 years

    Previous Roles

    3

    Work History

    General Manager
    Sales Operations Lead
    Senior Business Manager

    Key Responsibilities in Most Recent Role

    Job Title: Sales Operations Lead

    16 years
    • Utilized cross-functional strategies between Acquiring (POS), Lending (Consumer & SME) & Insurance (Short Term & Life) to systematize Sales and Distribution.
    • Managed in excess of 10,300 active merchants, insurance policy growth of 36% per annum and $106M turnover.
    • Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
    • Instructed field sales team members on access and optimal leverage of CRM and other database technologies in cultivating customer retention and driving sales performance.
    • Oversaw problem resolution to address barriers to operational efficiency

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