Candidate Profile

Roo0435

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About

I am a naturally energetic, hardworking person and I thrive on a challenge. A sense of humour and a sense of fun are both integral to my personality and I feel that these qualities combined with my drive and desire to truly excel are what sets me apart. My love for law, sport and business have meant that work has fortunately always been something I look forward to and give 110% to new opportunities and the ability to broaden my skill set, exposure, knowledge and understanding excite me.

Proficient in

Computer skills; proficient in Microsoft WordExcel and PowerPointtyping skills of 65 WPMSharePointPowerBIMS TeamZoomGoogle suitHubspotAsanaNotionBasecampTrelloSlackZendesk Personal skills: I am highly motivated and organized individual who is able to work equally well within a team. I have always been goal orientated and work well under pressure. I am able to follow complex directions and I have the ability to work independently and under supervision

International

Yes

Availability

Part-time or Full-time

Experience

15 years

Previous Roles

Work History

Marketing Co-Ordinator

Operations and Customer Success Manager

Recruitment and HR Manager

Key Responsibilities in Most Recent Role

Job Title: Recruitment and HR Manager

15 years

SLAs and KPIs are achieved across all 10 campaigns.
Managing department managers.
Building and maintaining customer relations.
Engaging teams for customer service improvements implementing customer success plans.
Onboarding customers
Implementing initiatives
Driving continuous improvements across campaigns
Improvement of quality and CSAT
Creating an environment for high performance and sound leadership
Manage and enriching talent pools
Individual development, mentoring, succession planning, career mapping, gap analysis, operations strategy, business planning, human resource management, asset management and skill management.

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