RooCruit Candidate:
Roo0412
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About the Candidate
Dependable Manager with more than 8 years working in the BPO Industry. Expertise in Customer Experience and extensive experience in People and Leadership management. Cooperative team player with positive attitude.
Area of Expertise
Team management, Expert in Operational improvement, Expert in Customer Service, Experienced in Process improvement, Experienced in Client Relations, Experienced in Project management, Experienced in Financial records and processing
Experience & Availability
International Experience:
Yes
Availability:
10 or 20 hours a week
Years Experience:
13
Current and Previous Roles:
Relevant Experience
Job Title: Project Director/ Special Markets Development Officer
Duration: 13
Key Responsibilities: Build long-term relationships with key clients Ensure prompt resolution of client issues or complaints
Collaborate with internal teams to address customers’ needs and project milestones
Ensure compliance with all external and internal regulations/laws on client-company relationship
Maintain contact with clients through calls, emails, and arranged meetings to update them on product offers and ensure they are satisfied with received product/service
Create Project Plan for existing clients
