Candidate Profile

    Roo0412

    Interested in this candidate?

    Book a call to discuss hiring

    Book a call

    About

    Dependable Manager with more than 8 years working in the BPO Industry. Expertise in Customer Experience and extensive experience in People and Leadership management. Cooperative team player with positive attitude.

    Proficient in

    Team managementExpert in Operational improvementExpert in Customer ServiceExperienced in Process improvementExperienced in Client RelationsExperienced in Project managementExperienced in Financial records and processing
    International

    Yes

    Availability

    Part-time or Full-time

    Experience

    13 years

    Previous Roles

    3

    Work History

    Project Director/ Special Markets Development Officer
    Senior Operations Manager
    Team Leader

    Key Responsibilities in Most Recent Role

    Job Title: Project Director/ Special Markets Development Officer

    13 years
    • Build long-term relationships with key clients Ensure prompt resolution of client issues or complaints
    • Collaborate with internal teams to address customers’ needs and project milestones
    • Ensure compliance with all external and internal regulations/laws on client-company relationship
    • Maintain contact with clients through calls, emails, and arranged meetings to update them on product offers and ensure they are satisfied with received product/service
    • Create Project Plan for existing clients

    Ready to discuss hiring this candidate?

    Book a call